At Sous Chef, we believe that extraordinary ingredients should be accessible to every passionate cook, no matter where you are in the world. Our global delivery service is designed to bring the finest authentic ingredients directly to your kitchen, ensuring that your culinary creations are always remarkable.
Shipping Options
We offer two convenient shipping methods to meet your needs:
Standard Shipping
For those who can’t wait to start their next culinary adventure, our Standard Shipping option uses reliable carriers like DHL or FedEx. With this service, your order will be delivered within 10-15 days after dispatch. The shipping fee is $12.95, ensuring that your precious ingredients arrive safely and promptly.
Free Shipping
For orders over $50, we offer Free Shipping via EMS. This economical option delivers your order within 15-25 days after dispatch, making it perfect for larger orders or when you’re planning ahead for your next culinary project.
Please note: While we deliver to most countries worldwide, we currently cannot ship to some Asian countries and a few remote regions. During checkout, simply enter your address to confirm availability in your area.
Order Processing
We take great care in preparing your order. Our team of culinary experts hand-picks and packs each item with attention to detail, ensuring that everything arrives in perfect condition. Order processing typically takes 1-2 business days before your package is dispatched.
International Delivery Made Easy
We understand the challenges of sourcing authentic international ingredients. That’s why we’ve streamlined our global delivery process to make it as seamless as possible:
- All shipments include tracking information so you can follow your package’s journey
- We work with trusted carriers known for their international delivery expertise
- Packaging is designed to protect delicate ingredients during transit
- Customs documentation is handled by our team
Returns Policy
We’re confident you’ll love your Sous Chef ingredients, but if anything doesn’t meet your expectations, we offer a straightforward returns policy. You may return items within 15 days of receipt for a full refund or exchange.
Whether you’re exploring the vibrant flavors of African ingredients, experimenting with molecular gastronomy from Anova Sous Vide, or preparing an authentic Brazilian feast, Sous Chef makes global cuisine accessible to your kitchen. We’re committed to delivering not just ingredients, but inspiration—right to your doorstep.
Start your next culinary adventure today, and taste the world with Sous Chef.